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Digital Sign Support

At Optic Edge, we remain committed to our partnership to ensure your sign always looks first class.  Our helpful online tools assist with connectivity, support and FAQs available 24 hours a day for immediate access.  We also offer unlimited phone support five days a week.  Have a question?  Just give us a call or submit a ticket and our friendly customer service technicians will contact you within 1 business day.

Education

Need Help Getting Started?

View our library of easy-to-follow support videos available 24 hours a day for immediate assistance. For help ranging from setting up your sign’s WIFI connection to creating vibrant, eye-catching digital messages, our tutorials will keep you connected.

Intro to Vnnox Training

Intro to Vnnox Training
Intro to Vnnox Training
27:39
Play Video
How to Edit Your Brightness Schedule In Viplex
02:03
Play Video
Storage Best Practices in ViPlex
03:29
Play Video
Video Training

Software Downloads

Your digital sign may require that you download software for its operation and maintenance. You can find all of the necessary files below:

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Manual Downloads

You can find all of the necessary Manual files for your signs software below:

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Virtual Aid Downloads

You can find all of the necessary downloads and links below:

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Manual & Software Downloads

Need Help? Submit a Support Ticket.

Or give us a call at (833) 678-3343

Contact Support